ts71's Privacy Policy —
Your data is our responsibility

Introduction & Scope of Policy

ts71 places the highest importance on its users' privacy. This privacy policy ("Policy") explains what types of personal information ts71 ("we", "our", or "platform") collects, how that information is used, with whom it may be shared, and what rights you have.

This policy applies to all users of ts71's website, mobile application, and other digital services — both those who have only visited and those who are registered members. If you disagree with any part of this policy, please stop using our services.

ts71 has developed this policy in line with Bangladesh's Digital Security Act and applicable international data protection regulations.

What Information We Collect

ts71 may collect user information in various ways. Below is a breakdown of the categories of information collected:

2.1 — Personal Identification Information

• Full name and date of birth (for age verification)
• Mobile number and email address
• National ID number (for identity verification where applicable)
• Address and residential details

2.2 — Financial Transaction Information

• Records of deposits and withdrawals via bKash, Nagad, or Rocket
• Transaction amount, time, and status
• Last four digits of the mobile wallet number (we do not store the full number)

2.3 — Gaming Activity Information

• Games played and session duration
• Bet amounts, win/loss records, and bonus usage history
• Preferred game categories (cricket, slots, live casino, etc.)

2.4 — Technical and Device Information

• IP address and geographic location (at country/region level)
• Browser and operating system type
• Device identifiers and cookie data
• Site access times and history of pages visited

2.5 — Communication Information

• Transcripts of live chat conversations
• Details of complaints and requests submitted by email

Methods of Data Collection

ts71 collects information in the following ways:

3.1 — Information Provided Directly

You provide information directly when you create an account at ts71, make a deposit, submit a withdrawal request, or contact our customer support team.

3.2 — Automatically Collected Information

When you browse our platform, some information is collected automatically through cookies, log files, and similar technologies. This includes technical information about your device and your browsing behavior.

3.3 — Information Received from Third Parties

For the purpose of identity verification and fraud prevention, we may in some cases receive a limited amount of information from third-party verification services.

Purpose of Data Use

ts71 uses collected information only for the following legitimate purposes:

• Account management and identity verification: To create and securely manage your account and to prevent access by those under 21 years of age.
• Financial transaction processing: To complete secure deposits and withdrawals via bKash, Nagad, and Rocket.
• Platform improvement: To enhance your gaming experience and add new features.
• Ensuring responsible gaming: To monitor addiction risk and provide support where needed.
• Fraud and scam prevention: To detect unusual transactions and maintain platform security.
• Providing customer support: To respond to your complaints, questions, and requests.
• Meeting legal obligations: To comply with applicable laws and regulatory requirements.
• Marketing communications (with your consent): To inform you about relevant promotions and offers.

Data Sharing and Disclosure

ts71 may share your information with specific third parties in limited circumstances:

5.1 — Service Provider Partners

We work with trusted service providers (such as payment processors, game software providers, and cybersecurity specialists) to operate our platform. These partners are given limited access only to the information necessary for their work and are bound by strict confidentiality agreements.

5.2 — Legal Obligations

We may be required to disclose information within legal limits in response to court orders, lawful requests from government authorities, or the demands of applicable law.

5.3 — Business Transfers

In the event of a company merger, acquisition, or asset transfer, user information may be transferred, but the new controlling party will be required to provide protections equivalent to those in this policy.

5.4 — With Your Consent

Outside the circumstances listed above, we will not disclose any information without your explicit consent.

Cookies and Tracking Technologies

ts71 uses cookies and similar technologies to improve its service quality. Cookies are small text files stored in your browser.

Types of Cookies

• Essential cookies: Required to maintain login sessions and keep the platform's core functions running.
• Analytical cookies: Collect site usage statistics to help improve the service.
• Preference cookies: Remember your language and service preferences.

You can control cookies from your browser settings. However, disabling essential cookies may cause some platform features to not work properly.

Data Storage and Security

ts71 takes industry-standard technical and organizational measures to protect your information:

Technical Safeguards

• All data transmissions are secured through SSL/TLS encryption.
• Financial information is stored in encrypted form.
• Servers undergo regular security testing and updates.
• Two-factor authentication is used to protect accounts.

Retention Period

Information for active accounts is retained for the duration of the account. After an account is closed, certain information may be retained for a specified period as required by legal and regulatory obligations. Once that defined period has passed, information is securely deleted.

Your Rights

As a ts71 user, you have the following rights over your own information:

• Right of access: The right to know what information we have collected about you.
• Right to rectification: The right to request correction of inaccurate or incomplete information.
• Right to erasure: The right to request deletion of your information in certain circumstances.
• Right to restrict processing: The right to request that the use of your information be limited for certain purposes.
• Right to portability: The right to receive a copy of your information in a structured format.
• Right to object: The right to object to the use of your information for marketing purposes.
• Right to withdraw consent: The right to withdraw your given consent at any time.

To exercise the above rights, email [email protected]. We will endeavor to respond to your request within a maximum of 30 business days. Some rights may be limited due to legal or regulatory requirements.

Protection of Minors

ts71 strictly does not provide services to anyone under 21 years of age. We do not intentionally collect any information from minors.

We verify age during the registration process. If we receive information that a user is under 21 years of age, their account will be closed immediately and any collected information will be deleted. If you learn that a child or minor has illegally created an account, please contact us.

International Data Transfers

Some of ts71's technology partners and servers may be located outside Bangladesh. In such cases, your information may be transferred internationally. We ensure that such transfers are handled while maintaining appropriate protection standards for your information, and that the necessary protection clauses are included in transfer agreements.

Third-Party Links and Services

The ts71 platform may sometimes have connections to third-party game software or services. These third parties have their own privacy policies and ts71 is not responsible for them. We encourage you to read their respective privacy policies before using these services.

Pragmatic Play, Evolution Gaming, Spribe, Ezugi, and other game software providers are governed by their own data protection policies.

Policy Changes and Updates

ts71 reserves the right to change this privacy policy as needed. For significant changes, we will notify you in the following ways:

• A clear notice will be displayed on the website.
• A notification will be sent by email to registered users.
• The date of the update will be stated at the top of the revised policy.

Continued use of the platform after changes are made will be considered acceptance of the updated policy. For significant changes, your active consent may be sought before the new policy takes effect.