❓ General Questions
ts71 FAQ — Answers to All Your Questions
From accounts to payments and games — find detailed answers to the most frequently asked questions from Bangladeshi players here.
From joining ts71 to withdrawing a bonus — if a question comes to mind at any step, this page is here to answer it. Read the questions and answers arranged in four sections below; if you still have something to ask, our 24/7 live chat support team is always by your side. Easy transactions with bKash, Nagad, and Rocket, and full support in Bengali — ts71 always works with Bangladeshi players in mind.
Frequently Asked Questions
Account Questions
Opening an account at ts71 is very simple. Visit the site and fill in the registration form with your name, mobile number, and a password of your choice. Make sure all details are entered correctly, as your name must match the payment method used during verification. Your account will be active within a few minutes and you will be eligible for the first deposit bonus.
First, make sure you are entering your mobile number and password correctly — pay attention to uppercase and lowercase letters. Clear your browser cache and cookies, then try again. If the problem continues, contact us via live chat. Our support team is active 24 hours a day and can assist you in Bengali.
Click the "Forgot your password?" option on the login page and enter your registered mobile number. Follow the OTP or verification instructions to set a new password. If you run into any difficulty during this process, email us directly at [email protected] or speak with the support team via live chat.
For security reasons, changes to personal information must be handled directly by the support team. Contact us via live chat or email, and the necessary changes will be made after your identity has been verified. Please note that the name on your payment account (bKash/Nagad/Rocket) must match the name on your ts71 account.
No, under ts71's rules each person may open only one account. If multiple accounts are found belonging to the same person, this may be treated as bonus abuse and the accounts may be suspended. This rule is strictly enforced to ensure a fair and transparent platform.
How to Deposit Money
The minimum deposit amount at ts71 for any payment method is ৳200. This applies to all three methods — bKash, Nagad, and Rocket. Even starting with a small amount, you can play normally and enjoy any applicable promotions.
Go to the cashier section and select bKash. Enter your bKash number and amount, then confirm the payment by following the instructions provided. In most cases the funds are credited to your account within a few minutes. Please note that the name on your bKash account must match the name on your ts71 account.
ts71 currently supports three mobile financial methods: bKash, Nagad and Rocket. Note that Rocket is the mobile wallet service of Dutch-Bangla Bank. These three methods are the most popular mobile payment systems in Bangladesh and are easily accessible across the country.
ts71 does not charge any deposit fee on its own. However, your mobile financial service provider (bKash, Nagad, or Rocket) may deduct a small service charge according to their own policies. So check the charges in the relevant app before sending money.
Deposits are usually credited within a few minutes. If more than 15–20 minutes have passed and it still hasn't appeared, let the support team know via live chat. Keep the transaction ID or screenshot of your payment handy — this will help resolve the issue quickly. Never send the same payment twice.
How to Withdraw Money
The minimum withdrawal amount at ts71 is ৳500. If you have this amount or more, you can request a withdrawal at any time. The process usually takes 15 minutes to 2 hours to complete, and in most cases it is faster than that.
No, withdrawals can only be made to a mobile wallet (bKash, Nagad, or Rocket) registered in the player's own name. Payments to third-party accounts are not possible. This is an important rule for security and anti-money laundering purposes, ensuring the protection of all players.
To withdraw bonus winnings, the wagering requirement must be met. For the welcome bonus, the wagering requirement is 15x the bonus amount. For example, for a ৳1,200 bonus you must wager ৳18,000. Note that wagering is calculated on the bonus amount only, not on the deposit amount.
The normal timeframe is 15 minutes to 2 hours. If more time than this has passed, contact support via live chat and provide your withdrawal reference number. The support team will investigate promptly and give you an update.
ts71 does not charge any fee for withdrawals on its own. However, your mobile wallet provider (bKash, Nagad, or Rocket) may apply a receive charge. Check the fee structure in your wallet app for details on this.
Casino & Table Games
ts71's table games offer tables with various betting limits — there are separate tables for players on a lower budget as well as those interested in placing larger bets. The betting range for each table is clearly displayed next to it in the live dealer section, so you can choose the table that suits your budget.
Teen Patti is a popular South Asian card game where each player receives three cards and the best combination wins. Andar Bahar is even simpler — one card is placed in the middle and you bet on whether a card of the same value will appear on the left (Andar) side or the right (Bahar) side. Both games are very quick to learn.
Baccarat is a straightforward card game with essentially three betting options — Player, Banker, or Tie. Cards are dealt to two hands and the hand whose value is closest to 9 wins. The rules can be learned in just a few minutes and the game can be enjoyed without any complex strategy, which is why it is quite popular among beginners.
In live dealer games, a real dealer manages cards or a wheel directly in front of a camera, and everything is visible on your screen via a high-definition video stream. You place bets within a set time and see the results in real time. It gives the feel of a real casino — all from home.
RTP (Return to Player) is a percentage that indicates how much of the total wagered amount a game returns to players over the long term. For example, a 96% RTP means that on average ৳96 is returned for every ৳100 wagered. However, this is a theoretical average — results in any individual session can be higher or lower. Volatility refers to how often and how large the wins can be.
Yes, ts71 is a mobile-first platform. Almost all games — including slots, live dealer, Teen Patti, Andar Bahar, and Baccarat — work smoothly in a smartphone browser without downloading any app. The experience is seamless on both Android and iOS devices.
Still have questions?
Our support team is ready to help in Bengali and English, seven days a week, twenty-four hours a day.
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